Contact Associates Customer Service

You may be able to find answers to your questions in the Help section. If you still need assistance, please call us or use the following contact form for help with the Amazon Associates program. Be sure to use the email address on your account and enter your question in English in order for us to be able to respond to your inquiry.

Amazon.ca Associate Support:

For questions about your Associate Account, or how to apply for an account;
Please contact the Associate Support Team at:

US and Canada
1-800-372-8066
Sunday - Saturday from 5 a.m. to 7 p.m. Pacific time

International
1-206-922-0880 (Please ask to be transferred to the Amazon.ca Associates Program; long distance charges will apply)
Sunday - Saturday from 5 a.m. to 7 p.m. Pacific time

Email Amazon.ca Associate Support:

Please fill out the form below. Click the Send E-mail button when done.

Your Name: *

Primary E-mail Address: * Please enter the e-mail address associated with your Amazon.ca Associates account. If you can no longer access that address, please include an alternate e-mail address with your comments.

Subject: *

Associate ID: (recommended)

Website URL: (recommended)

Payee Name: (optional) This is the name used to set up the account.

Your Amazon influencer handle is automatically generated based on your existing social media handles and can only be changed in special circumstances, such as if you’ve been assigned a randomly-generated handle or if you’ve changed your social media channel name. Please use the below form to explain your request to change your handle.

Old Handle *

New Handle *

Comments: *

By typing the characters you see into the box, you help Amazon prevent automated or scripted form submissions. This enables us to prevent fraud and abuse so that we may continue to ensure a high quality of service to all customers.

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All requests are subject to review. Approved requests will receive a notification via email within 7-10 business days.